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Why is my bet not yet settled?

Written by James

Settlement usually takes no longer than 30 minutes. However, on some occasions, it may take slightly longer.

This could be because we're unable to get an official result, a loss of feed from our results provider or just a technical error.

If the 30 minutes have passed though, please feel free to reach out to our great support team and provide them with the Ticket ID. You can access this detail, by following the below steps:

  1. Click on "My bets"

  2. Active bets

  3. Copy the Ticket ID

This info will enable us to act quicker reducing your time on chat and providing a faster resolution.

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