Duelbits

🔧 Click Help (top right of the game).

🎧 Select Live Support (headset icon).

🆔 If not fixed, ask for a case ID (e.g., SD-1234567).

📩 Share the case ID with Duelbits Support.

1. 🔧 Click Help (top right of the game).
2. 🎧 Select Live Support (headset icon).
3. 💬 Tell the agent your issue.
4. 🆔 If not fixed, ask for a case ID (e.g., SD-1234567).
5. 📩 Share the case ID with Duelbits Support.

___________________________________________________________

🎧 Tap the headset icon to reach live support.

🎲 If not in a live table, join one to access support.

1. 💬 Open the in-game chat.
2. 🎧 Tap the headset icon to reach live support.
3. 🎲 If not in a live table, join one to access support.

👉 If support is busy, please wait until an agent becomes available.

If you face a problem while playing Evolution or Pragmatic Play live games, follow these steps:

Reporting Issues in Live Games

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Reporting Issues in Live Games

⚡ Evolution Gaming

⚡ Pragmatic Play