You might have heard the term "Coin Mixing", so here we will explain the definition of it.
You will notice that your withdrawal remains to process if you deposit a certain amount and then withdraw the funds without making a bet or betting just a small portion of it. "Coin Mixing" is described as simply transferring funds around in this manner, and it is strictly prohibited in the scope of an online casino. Since this sort of conduct may be viewed as something more sinister and malicious, we are obligated not to enable it. To prevent this, we present two solutions that are utilized in certain circumstances. Utilizations of the following options will be made according to Our judgment.
We can refund the amount to your balance, after which you will use the platform for what it was built for, as a casino, and affirm that you will not repeat the following action.
As per our second option, you will be asked to submit your KYC documents.